WinnersBet Review
9.0

WinnersBet Review

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Great website, solid customer service, range of racing markets, mobile app.

Pros
  • Good Website and Mobile Interface
  • Decent Customer Service
  • Good User Experience
Cons
  • No LIve Betting

WinnersBet is one of the newest entrants to what we believe is a saturated Australian sports betting market. The bookie was founded by the well-known bookmaker ‘Da He’ in the middle of 2020. While they lack the experience of many of their counterparts and are still growing and expanding in several key areas, we feel they have a good grasp of the fundamentals. It seems that racing is a clear focus for them, and an easy-to-use website combined with decent customer service makes for a solid all-around experience.

WinnersBet Review

WinnersBet is still in its relative infancy, so it’s expected that there are areas where they fall behind their more established counterparts. However, we think the betting experience they provide, while basic, has enough to offer to attract plenty of new customers.

WinnersBet App & Mobile Site

We’ve been using the WinnersBet Mobile App for some time now, and it has truly become an indispensable tool in our sports betting adventures. What immediately caught our attention was how user-friendly the app’s interface is. Whether you’re seasoned punters or just starting out, it’s incredibly easy to navigate, in our opinion. The best part is that it mirrors the functionality of the desktop version, so you’re not missing out on any features when you switch to mobile.

Load times are another aspect that has made our experience with the app exceptionally smooth. Quick load times are crucial, especially when placing bets where timing is everything. WinnersBet’s app ensures that you can place your bets swiftly and stress-free, which is always nice.

One of the things we value most about betting apps is their flexibility. We can access a vast array of sports events and betting options anytime and anywhere, as long as we have an internet connection. Whether we’re using our smartphones or tablets, the app works seamlessly, catering to both iOS and Android.

To top it off, WinnersBet’s commitment to regular updates is a huge plus. These updates not only keep the app running smoothly but also introduce new features and enhancements. Knowing that the app is continuously evolving and being fine-tuned gives us confidence in our betting experience.

In summary, the WinnersBet Mobile App has become an integral part of our sports betting routine. Its intuitive interface, speedy performance, and compatibility with various devices make it our preferred choice for on-the-go betting. Add to that the dedication to keeping the app up-to-date, and you’ve got a winning combination that makes sports betting not only convenient but also enjoyable.

WinnersBet In Play Betting

In-play betting has become an increasingly popular way to punt for Aussies, but WinnersBet Australia does not yet have this feature available to their users. We think whether this is an issue for you or not will depend; there are plenty of punters who never even look at in-play markets and focus purely on placing bets prior to an event, and if that’s you, then the absence of this feature won’t be an issue. If, however, you do like to bet on events as they unfold, unfortunately, you won’t yet be able to scratch that itch with WinnersBet.

WinnersBet Site Usability

In general, we have found the WinnersBet website to be functional and very easy to use. From the homepage, it’s clear that the site focuses on horse racing, with upcoming races occupying the central section of the screen. But if it’s sports that you’re after, they’re relatively easy to find courtesy of a drop-down menu on the left-hand side. You’ll also see a range of information about your account across the top of the screen, including your available balance, pending bets, bonuses, as well as available boosts and rewards.

Importantly, we have found that the site has minimal loading times, making it easy to get to where you need to go quickly. The process of placing a bet is also fairly standard, with a bet slip appearing on the right-hand side of the screen when you click on a certain market. From an aesthetics perspective, we think the site will be particularly appealing to fans of the Sydney Kings or the Los Angeles Lakers; a deep purple background complemented by gold and white across the page has made for a coherent, attractive, and positive design.

Overall, we view the WinnersBet Australia site as an effective one. It’s simple and intuitive to use, everything is where you would expect it to be, and it loads efficiently.

WinnersBet Horse Racing

As we mentioned above, the homepage of the WinnersBet site makes it clear that horse racing is a focus of the bookmaker, so it’s little surprise that there are a wide range of easily accessible markets available in this regard.

If you’re looking to punt on an upcoming race, you’ll be able to select a bet from the homepage, where the next races to jump take pride of place in the center of the screen. Alternatively, you can click on the relevant racing tab on the left-hand side to find additional markets.

Upon entering the racing section of the site, you’ll be greeted with a list of today’s Australian races at the top of your screen, while all upcoming international races are listed below. As is standard with most Australian betting sites, completed races have the numbers of the first four runners in order listed, while those yet to run will have a timer telling you how long until the jump.

One area where we think this aspect of the WinnersBet bookie could be improved is in the available odds, which tend to be slightly less generous than with some other major betting agencies. This is generally par for the course with newer bookies but could be a cause for concern for some punters out there.

WinnersBet Banking

If you decide, based on the above, that WinnersBet sounds like it’s for you, then you’ll obviously need to know some details about banking with them. Part and parcel of the punting experience is depositing and withdrawing money—and hopefully, more often than not, it’s the latter, though that’s not always so easy to achieve!

We have found that this was generally a fairly straightforward process with WinnersBet, though their options are relatively limited. Debit card is the most common way to both deposit and withdraw, and they offer that, while POLi and bank transfer options are also available. Typically, deposits into your betting account will be immediate, while it can take a few days for withdrawals to arrive back in your account.

Unfortunately, we have found that one limitation of WinnersBet in this area is that only these three payment methods exist, meaning if you typically use an e-wallet or another, more obscure way to pay, you won’t be able to do so here.

WinnersBet Customer Service

The WinnersBet customer service experience is limited to live chat, email, and an FAQs page. There is no phone service available, though with most people preferring the efficiency of live chat, we don’t think this will be a major issue for many punters.

The live chat feature can be located via a bubble on the bottom right-hand corner of the website. We have spoken to the customer service representatives for the purpose of this WinnersBet review and found them to be knowledgeable and willing to help.

However, we have found that if you’re looking to get in immediate contact with them outside of regular business hours, you’ll be out of luck. With that, if you wish to get in contact outside of the bookie’s operational hours, you’ll need to send them an email and likely wait until the next day’s business commences for a response.

With this in mind, we believe there could certainly be more customer service options available, namely in the form of a phone line, but given that most problems can be solved either by visiting the FAQ page or by using the live chat, overall, we think this section of the site is fairly well conceived.

WinnersBet – Final Verdict

On the whole, we believe WinnersBet to be a promising new betting agency. There are numerous areas in which they perform particularly well, and they’ve demonstrated a clear capacity to provide a high-quality experience for punters in areas they deem important. Probably the most notable positive feature is the website itself, which we find to be intuitive and, most importantly, very functional.

There are, however, numerous areas in which they can improve. There is a distinct lack of different sports available, and markets in the sports they do offer are fairly limited, so those wishing to bet on something outside the most standard markets will need to look elsewhere. We also note that the odds are reasonable without being near the market leaders.

Customer service and deposit/withdrawal options are also reasonably limited, though this is to be expected with a new bookmaker. However, WinnersBet has done well to ensure that their customers have access to the most commonly used forms of each of these areas.

Overall, while the company still has some way to go, we think they have made a promising beginning in what is a heavily saturated Australian betting market, and we believe they are a worthy choice for many punters.

WinnersBet Review Details

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Brilliant Interface
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10.0
Trust & Fairness
8.0
Games & Software
10.0
Bonuses & Promotions
8.0
Customer Support
9.0 Overall Rating
WinnersBet Review
9.0/10
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